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Bilingual Representative, Admissions & Recruitment

Who We Are
With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Who You Are

As the Bilingual Admissions Representative, you will play a pivotal role in projecting a consistently positive image of Front Range Community College (FRCC). With an intentional focus on the Latinx/Hispanic community, you will be responsible for educating prospective students, about FRCC’s campuses & programs, while actively encouraging them to enroll in the college. Employing a diverse range of strategies, you will engage in activities such as participating in college fairs, establishing relationships with high schools and community partners, contributing to community and campus events, facilitating campus tours, and conducting in individual meetings.

You will serve as an ambassador for the college, engaging with prospective students, parents, secondary school counselors, and various stakeholders, both on and off campus. You will offer guidance to prospective applicants throughout the college admissions process, as well as provide dedicated support to adult students interested in pursuing college for career advancement, exploring new career paths, or completing previously initiated degrees.

Please note: This is an on-campus position with an opportunity for hybrid remote work. You need to be a Colorado resident on your first day of employment.

SALARY: $50,821 - $53,362/annually

BENEFITS: Please click here to find more information about APT & Faculty Benefits

SELECTION PROCESS: Position will remain open until filled with a priority deadline of November 7, 2023. This posting may be used to fill multiple or similar positions.

Preliminary screening will be made on the basis of completed application package submitted by candidate. In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual Admissions Representative.

Primary Duties:

Student Recruitment and Territory Management:

Develop relationships with area high schools, community organizations, prospective students and their families to promote the benefits of FRCC, including educational opportunities, campus resources, campus events, and scholarships.
Develop relationships with employers in the community to promote FRCC educational and training opportunities that potentially level-up their employment opportunities.
Develop relationships with Latinx/Hispanic community organizations, High School programs, and employers to increase enrollment of Latinx/Hispanic students at FRCC.
Prepare and arrange a schedule of visits and recruitment efforts according to FRCC’s recruitment plan.
Work in partnership with the Assistant Director of Recruitment and Director of Recruitment & Re-engagement regarding high school and community partner engagement and efforts.
Disseminate college and program informational material to prospective students through presentations at on and off campus venues, such as college events, community agency meetings, and businesses.
Prepare, communicate and distribute timely, effective and professional recruitment messages to interested students, parents, schools, business and community groups.
Assist students with the enrollment process, including completion of admissions application/required forms and reviews for accuracy, authenticity, and timeliness of information and required documents; assist with providing next steps information on advising, class registration, financial aid, and payments.
Work with incomplete applicants to assist them in completing their application and enrolling at FRCC.
Serve as a liaison between various departments/agencies and the student, clarifying procedures and practices. Refer students to appropriate resources as needed.
Travel frequently to local area agencies, events, and other campuses.
Organize and conduct Information Sessions in English and in Spanish in partnership with Outreach Team colleagues and community partners.

Assist the department with planning and organizing events on campus, including but not limited to community partner/employer presentations, orientations, open houses, large group visits, and presentations for community organizations and school partners:

Work with the Event and Campus Tour Coordinator to organize and conduct Recruiting Events including Campus Preview Days, Open Houses, Spanish Speaking Events, Saturday and evening events, calling and texting campaigns and other recruitment events and activities for our prospective adult population.
Assist and participate in collaborative departmental efforts and programming related to student recruitment, onboarding, enrollment, and student success initiatives.
Assist in the ongoing development and implementation of the FRCC Recruitment Plan to align with the college inclusion work and enhance the diversity of our student body and achieve enrollment goals.
Contribute to the development of cutting-edge strategies to recruit students to FRCC.
In collaboration with the Director and Assistant Director understand enrollment data/trends in your assigned territory, evaluate territory visitation and adjust or make improvements as needed.
Prepare reports that document activities and other information as requested.

Bilingual Language Support:

Serve as a positive cultural broker for the Spanish speaking community. Provide interpretation services as needed.
Serve on campus and community committees related to prospective Latinx/Hispanic students and college promotion, and target population outreach and retention.
Support students and families who may identify as undocumented/DACAmented.
Serve as a resource for school, community, and internal partners to understand processes for students who are undocumented.
Host events and activities in Spanish to support prospective students and their families understand the value of and enroll in college.
Assist with the development and maintenance of recruitment materials in Spanish.

Required Competencies:

Mission, Vision & Values: Embrace the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals.
Student Centeredness: Place the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do.
Data Usage: Look at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Works with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.
Cultural Self-Awareness: Willing to examine own beliefs and acknowledge own biases and how they have impacted or may impact the ability to serve students.
Cultural Competence: Recognize the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Change approach to reflect the new learning.
Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes that lead to inequity in serving students. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals.
Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department.
Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor the college should consider to be more student centered.
Team Building: Participate in team-building exercises and strive to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.
Collaboration: Willingness to work with colleagues across departments to further student engagement.

Required Education/Training & Work Experience:

Associate’s degree and two (2) years’ experience in admissions, recruitment, retention or a combination of experiences

Bachelor’s degree and demonstrated experience with enrollment services in admissions, recruitment, retention

AND

Experience working with diverse populations and cultures
Professional working proficiency to read, write, and speak bilingual English/Spanish
Experience planning and organizing events
Ability to communicate effectively, verbally and in writing
Excellent interpersonal, relationship, communication, organizational and promotional skills
Proven effective public speaking and presentation skills
Ability to establish and maintain effective working relationships with K-12 staff, college faculty and staff, students, prospective students and their families, other higher education institutions, and the community
Must be able to work a flexible schedule including occasional evenings and weekends

Welcoming. Respectful. Inclusive. Together, we are FRCC.