Human Resources, Rec and Engagement Coor
The Human Resources & Recruitment / Engagement Coordinator (HR-REC) is expected to perform a number of duties related to the recruitment, onboarding and retention of CAREGivers. The HR-REC is expected to recruit, screen, hire/onboard, train, and engage a staff of CAREGivers in order to provide the highest quality of service to clients. This is an extremely challenging role that requires personal accountability, initiative, creativity and resilience. A superior attention to detail and a sense of professionalism is an absolute necessity. The ability to quickly learn and step into other roles within the office as needed is also a must.
This is a salaried position with the potential for monthly, quarterly and/or year-end bonuses. Other benefits include paid time off, corporate discounts, training opportunities, etc. Currently, we do not offer health benefits.
Primary Responsibilities:
- Develop and implement new recruitment strategies online and within the community.
- Schedule and conduct applicant interviews in an efficient and professional manner.
- Monitor compliance for local and federal labor and safety laws as well as laws and guidelines related to all other regulating parties (e.g NJ Board of Nursing, NJ Department of Consumer Affairs, Accrediting Bodies, Home Instead, Etc.).
- Conduct reference checks, criminal background and motor vehicle checks and drug screens on all CAREGivers.
- Create, maintain and update all employment records for active and inactive employees including but not limited to I-9, W-4, employment application, etc.
- Schedule and execute onboarding and orientation both virtually and in person while ensuring compliance with stated guidelines.
- Administer all virtual learning and ensure all CAREGivers are compliant with mandatory trainings.
- Develop and implement engagement strategies to promote CAREGiver retention and satisfaction.
- Work in partnership with the scheduling department to coordinate CAREGiver schedules, with an emphasis on creating high quality matches and extraordinary relationships.
- Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented throughout the team.
- Plan and successfully execute all CAREGiver meetings.
- Prepare, and execute staff evaluations under the supervision of the Franchise owner.
- Issue discipline, and upkeep progressive action plans.
- Reflect the core values of DAALD Senior Care LLC (d.b.a. an independently owned and operated Home Instead franchise).
- Perform any and all other functions deemed essential to uphold the performance of the business.
Secondary Responsibilities:
- Conduct client/CAREGiver introductions as needed
- Provide occasional phone coverage on nights/weekends/holidays
- Attend job fairs and other events as necessary
- Become versed in the services of Home Instead to assist with intake calls, scheduling, etc.
- Minimum Qualifications
- College Degree required or Equivalent Work Experience
- At least 1 year in home care or similar industry preferred
- 3 - 5+ years experience with Recruiting / Human Resources
- Effective written and verbal communication
- Ability to motivate others / Strong interpersonal skills
- Must be able to multi task & appropriately manage time.
- Must have knowledge of computers, including Microsoft Office, and be able to learn to utilize other operating systems and platforms.
- Must be able to prove work authorization.
Paul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could use the help of an in-home caregiver. He and Lori set about creating a company to help seniors to live independently at home. That mission still drives the company and its franchise network today.